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Removing support for TLS v1.0 and TLS v1.1 in March 2020

What is TLS?

TLS stands for Transport Layer Security. This is the protocol which is used to encrypt communications over a computer network for various purposes such as web browsing or exchanging emails.

What does removing TLS v1.0 and TLS v1.1 mean?

As of 5th March 2020 FundApps' platform will no longer support connections made using TLS v1.0 and TLS v1.1.

This means organisations which don't support the newer versions of TLS (TLS v1.2 and TLS v1.3) won't be able to access the Rapptr User Interface or the Rapptr API.

Instead they will receive TLS error messages which may look like this:

ERR_SSL_VERSION_OR_CIPHER_MISMATCH [on Chrome]

SSL_ERROR_NO_CYPHER_OVERLAP [on Firefox]

Why are we doing this?

FundApps is committed to developing and maintaining its service to a high security standard.

TLS v1.0 and TLS v1.1 were designed respectively 20 and 13 years ago, when the Internet and how we use it were very different.

These protocols are known to be vulnerable to several attacks which could allow to intercept communications between FundApps and our clients (e.g. POODLE, LogJam or BEAST attacks).

Whilst the newest versions of the TLS protocols are already supported by Rapptr, we wish to make sure none of our clients are using the deprecated versions.

What should you do?

Update your web browser

If you are connecting to the Rapptr UI please use an up-to date web browser. The most up to date versions of popular web browsers can be found here.

Update API connections

If your organisation is sending data to Rapptr through the API please contact your IT team to ensure the platform they are using support TLS v1.2 or TLS v1.3.

We have already reached out to all of our clients which we know are not using the latest version of TLS.

For any questions please contact your CSM or support@fundapps.co.

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